Shipping
Shipping Policy
We make every effort to process and ship orders promptly. Orders are typically processed and shipped within three (3) business days of receipt of the order, excluding weekends, holidays, and periods of temporary closure or unusually high order volume.
Business days are Monday through Friday and do not include federal holidays or days on which our business is closed.
The three (3) business day processing period refers to the time required to prepare and dispatch an order. It does not include the carrier's transit time or the time required for delivery after the order has been shipped.
Once an order has been shipped, the customer will receive shipping confirmation and, where applicable, tracking information. Delivery dates and transit times provided by the carrier are estimates and are not guaranteed by us.
We are not responsible for delays, missed delivery estimates, lost or delayed packages, carrier interruptions, weather-related delays, natural disasters, transportation disruptions, customs delays, or other circumstances outside of our reasonable control. Carrier delays do not constitute a failure to ship an order within our stated processing period.
Customers are responsible for providing a complete and accurate shipping address at the time an order is placed. We are not responsible for delays, additional shipping charges, returned packages, or delivery failures resulting from an incorrect, incomplete, or outdated shipping address provided by the customer.
If an order is returned to us because the customer provided an incorrect or incomplete address, refused delivery, failed to accept delivery, or otherwise caused the package to be returned, the customer may be responsible for any additional shipping, return-to-sender, handling, or reshipment charges.
Once an order has been tendered to the shipping carrier, responsibility for the package during transit is subject to the carrier's applicable terms and conditions. Customers are responsible for monitoring tracking information and promptly notifying the carrier of any delivery issue.
For orders containing multiple items, items may be shipped separately and may arrive in multiple packages. Customers may receive separate tracking information for each shipment.
Certain merchandise, including oversized, fragile, made-to-order, custom, special-order, or freight-shipped items, may require additional processing or transit time. Any applicable shipping timeframe or special shipping requirements will be communicated to the customer when appropriate.
Orders placed during holidays, promotional periods, product launches, or periods of unusually high order volume may require additional processing time. If a significant delay is anticipated, we will make reasonable efforts to notify the customer.
We reserve the right to use the shipping carrier and service we determine to be appropriate based on the merchandise, destination, size, weight, and shipping requirements of the order.
Shipping charges are calculated and presented to the customer at checkout, unless otherwise stated.
Nothing in this Shipping Policy is intended to waive, limit, or exclude any rights or remedies that cannot lawfully be waived or limited under applicable law.